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MAX MEDIA

FAQ

Questions, answered

If yours is not here, message us on WhatsApp.

How do I buy?+

Tap any Order on WhatsApp button. It opens a chat with us with your product already filled in. We send the payment details, and once you pay we deliver your pack in the same chat.

How will I receive my pack?+

Digital delivery only. Prompt packs and guides are sent on WhatsApp; the large asset bundles are shared as an access link (Google Drive).

Do I need a camera or editing skills for the Master Prompt Pack?+

No. You paste a master prompt into ChatGPT, Gemini or Claude, pick one of the 10 ideas it gives you, and it writes a Google Flow–ready video prompt with caption and hashtags.

Which AI tools do I need?+

Any one of ChatGPT, Gemini or Claude to run the master prompt, and Google Flow to generate the video. The Sinhala tutorial video shows the full process.

Is the guide in Sinhala?+

Yes. The Master Prompt Pack comes with a Sinhala tutorial video and a Sinhala guide PDF with earning tips.

Where can I earn with AI videos?+

Creators use them on Facebook pages, YouTube Shorts, Adobe Stock, Zedge, Fiverr gigs and as video ads for local shops. Earnings depend on your own effort, content and each platform's rules — we cannot promise an income.

Can I pay with PayPal or a card?+

PayPal checkout is coming soon. For now, message us on WhatsApp and we will share the available payment options.

Can I get a refund?+

Because these are digital products delivered instantly, sales are final once the files are delivered. If you have trouble accessing your files, message us and we will fix it. See the refund policy for details.

I'm stuck — can you help?+

Yes. Message us on WhatsApp any time. We also offer setup services, including Facebook page and monetization setup.

Still have a question?

Message us on WhatsApp. We reply with payment details and deliver your pack in the same chat.

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